Support
We’re a small team and we read every message.
Email us
Questions, bugs, feedback or privacy requests. We usually reply within two working days.
support@swingpolls.comDelete your account
In the app, go to Profile › Settings › Delete account. This permanently removes your profile, polls, reels, votes and uploaded media. Can’t sign in? Email us from the address on your account.
Request deletion by emailFrequently asked questions
Why can’t I vote on a poll?
The creator may have limited the poll to a specific audience (for example an age range or country), to verified voters, or to people with a complete profile. Complete your profile and get verified in the app to vote on more polls.
How do I get verified?
Go to Profile › Get verified and upload a clear photo of an identity document. Our team reviews it, usually within a few days, and we’ll email you when it’s done. Documents are stored privately.
Can poll creators see how I voted?
No. Creators see totals and breakdowns by group, never individual votes.
Why are the results hidden?
Some creators hide results until you vote so early numbers don’t influence anyone. Vote and the results appear.
I forgot my password.
Tap Forgot password on the sign-in screen. We’ll email you a 6-digit code that’s valid for 10 minutes. If you signed up with Google or Apple, use that button to sign in instead.
How do I report a poll or a user?
Tap the … menu on the poll and choose Report. You can also block a user from their profile.
How do I stop marketing emails?
Use the unsubscribe link at the bottom of any SwingPolls newsletter. We’ll still send important account and security emails.