Privacy Policy

Last updated 30 September 2026 · Version 2026-09-30

This Privacy Policy explains what information SwingPolls (“SwingPolls”, “we”, “us”) collects when you use the SwingPolls mobile apps and the website swingpolls.com (together, the “Service”), how we use it, and the choices you have.

1. Information we collect

Information you give us

Account information: email address, username, name and password (stored only as a salted hash). If you sign in with Google or Apple we receive your name, email address and a unique account identifier from that provider.
Profile information: date of birth, gender, location, nationality, languages, education level and profile photo. These are used to decide which polls you are eligible to vote on and to show aggregated result breakdowns.
Content: polls, options, photos and videos you post, and reports you file.
Votes: the option you choose on each poll.
Verification documents: if you choose to get verified, a photo of an identity document. It is stored in private storage, is not publicly accessible, and is reviewed only by authorised staff to verify your account.
Communications: messages you send to support.

Information collected automatically

Device and log data: IP address, device type, operating system, app version and timestamps, used for security, abuse prevention and debugging. See Device and consent records.
Sign-in records: a one-way hash of your device/network, used to alert you to sign-ins from new devices.
Push notification tokens, if you allow notifications.

The first time you open SwingPolls on a device, in the app or on the website, we ask you to agree to our Terms of Service and this Privacy Policy. This applies whether or not you have an account. When you agree, we keep a record of it.

What we collect

Device ID: a random identifier the app creates the first time it runs and keeps on your device. It is not your phone’s hardware serial number or advertising ID. Reinstalling the app or clearing its data (or your browser’s site data) creates a new one.
IP address: the address you agreed from, and the most recent address the device used SwingPolls from.
Device details: device model (on the website, the browser name), operating system version, app version and language setting.
The consent itself: the date and time you agreed and the versions of the Terms of Service and Privacy Policy you accepted.
Your account: if you are signed in when you agree, or sign in on that device later, we link these records to your account.

Why we collect it

Legal proof of consent: to be able to show that, when and to which version of our terms you agreed.
Security and abuse prevention: to detect fake or duplicate accounts, vote manipulation and attacks on the Service.

We do not use these records for advertising and we do not sell them.

How long we keep it

Consent records (device ID, IP address, device details, time of consent and the versions accepted) are kept while your account exists and for 5 years after it is deleted. For a device that was never signed in, they are kept for 5 years after the last consent from that device.
Device last-seen data (the most recent IP address and time a device used SwingPolls) is kept for 12 months after the device was last used.
When you delete your account, your consent records are kept but no longer linked to your account: they keep the device ID, IP address, time and versions, and the link to your account is removed.

Your rights

You can ask us for a copy of the device and consent records linked to your account, ask us to correct them, or object to how we use them, by emailing support@swingpolls.com. Because consent records are the proof of a legal agreement, we may keep them for the period above even if you ask us to delete them, where the law allows it; we will tell you if that is the case. If you no longer agree to our terms, stop using SwingPolls and delete your account; the record of your earlier consent is then kept as described above. You can also complain to your local data protection authority.

3. How we use information

To provide the Service: create your account, show polls you can vote on, count votes and show results.
To show poll creators aggregated results broken down by group (for example, “64% of voters aged 18–24 chose A”). We do not show creators which individual voted for which option.
To verify accounts and keep the Service safe, including preventing duplicate or fraudulent votes and moderating reported content.
To send service emails (password resets, security alerts, account changes) and, unless you unsubscribe, occasional product news.
To comply with legal obligations.

4. Legal bases (EEA/UK users)

We process personal data to perform our contract with you, for our legitimate interests (security, abuse prevention, improving the Service, and being able to prove that you accepted our terms), with your consent (for example, identity verification and marketing email, which you can withdraw at any time), and to comply with legal obligations.

5. Sharing

We do not sell your personal information. We share it only with:

Service providers who process data on our behalf, such as hosting, content delivery and storage (e.g. Bunny.net), authentication and push notifications (Google Firebase), under contracts that limit their use of the data.
Other users, to the extent you post public content: your username, profile photo and polls are visible to others.
Authorities, when required by law or to protect the rights and safety of our users.
A successor in the event of a merger or acquisition, subject to this policy.

6. Retention

We keep your information while your account is active. When you delete your account we delete your profile, polls, reels, votes and uploaded media, typically within 30 days, except where we must keep limited records for legal or security reasons, such as the consent records described in Device and consent records. Verification documents are deleted when they are no longer needed for review.

7. Your choices and rights

Edit your profile in the app at any time.
Delete your account in the app (Profile › Account › Delete account) or by emailing support@swingpolls.com.
Unsubscribe from product emails using the link in any such email.
Depending on where you live, you may have the right to access, correct, export or delete your data, and to object to or restrict certain processing. Contact us to exercise these rights. You may also complain to your local data protection authority.

8. Children

SwingPolls is not intended for anyone under 13 (or the minimum age required in your country). We do not knowingly collect data from children below that age. If you believe a child has created an account, contact us and we will delete it.

9. Security

We use encryption in transit (HTTPS), hashed passwords, private storage for identity documents and access controls for staff. No system is perfectly secure, so please use a strong, unique password.

10. International transfers

Our servers and providers may be located outside your country. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

11. Changes

We may update this policy. If the changes are significant we will notify you in the app or by email before they take effect, and the app will ask you to agree to the new version.

12. Contact

Questions about privacy: support@swingpolls.com.
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